Privacy Notice
Last updated: October 30, 2026.
Controller and contact
Oscar Hugo González Ponce operates PreventasPVR, commercially associated with Pontius Realty, at Calle Benito Juárez número 22, colonia Lomas de Mezcales, C.P. 63735, Bahía de Banderas, Nayarit, Mexico. He is responsible for personal information obtained through this website and its customer service channels. For privacy and ARCO rights: info@preventaspvr.com.
Personal information collected
Depending on the form or interaction, we may receive your name, email, phone or WhatsApp number, country, language, message and search preferences: development or unit, area, property type, bedrooms, approximate budget and desired delivery date. We also retain inquiry context, such as the originating page and URL, campaign parameters, and date and time. Operational and security records may include IP address, browser and connection information.
Budget information helps us guide your search. Public forms do not request proof of income, banking information, passwords, government identification or sensitive personal information. Do not include these details in free-text messages. If a transaction requires additional documents, we will separately explain the purpose, channel and applicable conditions.
Necessary purposes
- Respond to your inquiry and provide information about developments of interest.
- Contact you through the channels you provide to answer questions, follow up and arrange requested guidance or visits.
- Record your requests and interests, recognize repeat inquiries and maintain your service history.
- Manually assign an authorized adviser and share the information necessary to handle your request.
- Protect website operation and security and meet legal obligations and requests.
Optional communications
Newsletters, updates, opportunities and promotional communications require a subscription request or additional authorization for the relevant channel. Refusing them does not prevent us from answering your original inquiry. You may withdraw this authorization by emailing info@preventaspvr.com with the subject “Unsubscribe from marketing communications”.
Internal access and service providers
Management administers the internal prospect register and assignments. Advisers receive the information necessary for the inquiry assigned to them. Domain hosting and email services are provided through Hostinger. Hosting, email, security, backup and technical support providers may process information on the controller’s behalf to provide their services, subject to applicable instructions and obligations.
The website uses WordPress and WPML for operation and presentation in Spanish and English. Pages with Google maps or fonts may communicate connection information to Google when those resources load. Using WhatsApp links or another external platform also subjects that interaction to its policies. Some services may process information outside Mexico. See the Cookie Policy for browser technologies.
Transfers and third-party assistance
We do not sell contact lists. If an independent adviser, developer or other third party needs information to handle a specific request and acts under its own responsibility, we will explain the purpose and obtain any legally required consent before the transfer, unless an applicable legal exception applies. Recipients must be informed of the use restrictions stated in this notice. Legally required transfers or requests from competent authorities may also be fulfilled.
Retention and protection
The retention policy for prospects and their associated inquiry history is 24 months after the last interaction. At the end of that period, cancellation and any applicable blocking or deletion are reviewed. Information necessary to meet legal obligations, handle rights requests, proceedings or outstanding liabilities may be retained for the applicable period. Technical records and backups are retained only as necessary for operation, recovery, security and compliance, with restricted access. The 24-month business policy does not mean immediate automatic deletion of every copy.
Access is limited to authorized persons according to their roles. Administrative and technical safeguards proportionate to the processing are applied. You may request information about your data and exercise the rights described below.
ARCO rights, withdrawal and restrictions
You may request access, rectification, cancellation or objection regarding your information, withdraw consent or restrict use or disclosure by emailing info@preventaspvr.com. Include your name, a way to receive a response, the right or request and details sufficient to locate your information. For rectification, identify and support the correction. Appropriate proof of identity and, where relevant, authority to act will be required through a suitable channel.
We will communicate a determination within a maximum of 20 business days after receiving the request and, where granted, carry it out within 15 business days after that communication. Each period may be extended once for an equal period when justified. Withdrawal has no retroactive effect and may be limited by legal obligations. Exercising one right does not require exercising another first.
Changes to this notice
Changes will be published at this URL with an updated date. If a new purpose or change requires further authorization, it will be requested through the appropriate channel. Sales support is available at ventas@preventaspvr.com; privacy requests should be sent to info@preventaspvr.com.